Terms & Conditions
General
This website and services (the "Site" or "Services") are owned and operated by Murako Group Pte Ltd, doing business as Leadtoinstall.com ("Leadtoinstall," "we" or "us").
By using the Site or Services, you agree to be bound by these Terms of Service. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms.
We reserve the right to change these Terms at any time by posting revised Terms on this website. By continuing to use the Site after we post changes, you accept the Terms as modified.
Intellectual Property Rights
Our Limited License to You
This Site and all materials, software, and technology available through our Services are the property of Leadtoinstall and/or our licensors, and are protected by copyright, trademark, and other intellectual property laws.
The Services are provided solely for your business use as a client. You may not modify, copy, reproduce, reverse engineer, republish, transmit, sell, create derivative works, exploit, or distribute in any manner any material, technology, or systems from the Services. You do not receive access to our proprietary workflows, backend systems, or source code.
Your License to Us
By submitting any material to us (including lead data, business information, feedback, or content) via the Site, email, or otherwise, you represent that: (i) you own the material or have express consent to provide it; and (ii) you have obtained all necessary consents from individuals whose data you provide to us (including TCPA consent where applicable).
When you submit material, you grant us a royalty-free, worldwide license to use, process, store, and analyze such information solely for the purpose of providing Services to you and improving our platform.
You acknowledge that we have the right but not the obligation to use any submissions and may cease use at any time for any reason.
Services and Regulatory Compliance
Leadtoinstall provides lead generation, management, and communication services. We may use artificial intelligence to interact with your customers and prospects on your behalf. We manage all technical infrastructure on your behalf.
IMPORTANT AI NOTICE: We may use artificial intelligence technology to facilitate communications on your behalf. Artificial intelligence technology may occasionally generate inaccurate, inappropriate, or unexpected responses. You acknowledge and accept the risks inherent in AI-generated communications. We are not responsible for the content, accuracy, or appropriateness of any AI-generated messages. You remain solely responsible for your customer and prospect relationships and all business outcomes.
IMPORTANT COMPLIANCE NOTICE: Our Services enable automated text messaging to consumers.
You are solely responsible for compliance with all applicable laws, including but not limited to:
- The Telephone Consumer Protection Act (TCPA) and related regulations requiring prior express written consent for automated marketing texts
- CAN-SPAM Act requirements
- State and federal telemarketing laws
- Data protection and privacy laws
You represent and warrant that you have obtained all necessary consents before using our Services to contact any individuals. We are a technology provider only and are not responsible for your use of the Services or your compliance with applicable laws.
Third-Party Services
Our Services integrate with third-party platforms including communication management systems, phone service providers, and messaging services. We are not responsible for changes, interruptions, or pricing changes by third-party providers. Third-party services may have additional fees and terms that apply to you directly.
Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE SERVICES IN TERMS OF CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.
WE DO NOT GUARANTEE SPECIFIC BUSINESS RESULTS, REVENUE, RETURN ON INVESTMENT, LEAD CONVERSION RATES, OR SALES OUTCOMES. YOU ARE SOLELY RESPONSIBLE FOR YOUR BUSINESS DECISIONS, MARKETING STRATEGIES, AND COMPLIANCE WITH ALL APPLICABLE LAWS. YOU ARE RESPONSIBLE FOR CONSULTING LEGAL, TAX, OR FINANCIAL PROFESSIONALS BEFORE ACTING ON ANY INFORMATION PROVIDED BY US.
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL LEADTOINSTALL, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SERVICES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR USE OF SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR FOR ANY VIOLATIONS OF LAW COMMITTED THROUGH YOUR USE OF OUR SERVICES.
Indemnification
You agree to defend, indemnify, and hold harmless Leadtoinstall, its affiliates, officers, directors, and employees from and against any and all claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to:
- Your use of the Services
- Your violation of these Terms
- Your violation of any laws or regulations, including TCPA, CAN-SPAM, or data protection laws
- Content or data you provide to us
- Your communications with leads or customers using our Services
- Any third-party claims arising from your use of the Services
User Obligations
You agree NOT to use the Services to:
- Violate any applicable laws or regulations
- Send unsolicited messages to individuals who have not provided proper consent
- Transmit spam, fraudulent, deceptive, or misleading content
- Impersonate any person or entity
- Interfere with or disrupt our Services or servers
- Attempt unauthorized access to our systems or proprietary technology
- Use the Services for any illegal purpose
- Resell or redistribute our Services without written permission
Violation of these terms may result in immediate suspension or termination of your working agreement with us without refund.
Registration and Passwords
You agree to provide true, accurate, current and complete information during registration. If we have reasonable grounds to suspect that information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account.
You are responsible for maintaining the confidentiality of your password and account, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.
Payment
You agree to be financially responsible for all charges made under your account. If payment is declined, we may immediately suspend access to Services until payment is resolved.
Termination
We may terminate your access to the Services immediately without notice if you:
- Violate these Terms
- Engage in fraudulent or illegal activity
- Fail to pay amounts due
For other terminations, we will provide reasonable notice where commercially practical.
You may cancel your Services at any time by contacting [email protected]. In the event of termination, you are no longer authorized to access the Services. The disclaimers and limitations of liabilities set forth in these Terms shall survive termination.
Refund Policy
Refunds and cancellations are handled on a case-by-case basis at our sole discretion. To request a refund or cancellation, contact: [email protected]
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Singapore. However, where your use of the Services involves US consumers or US-based operations, you acknowledge that US federal and state laws (including but not limited to TCPA and consumer protection laws) shall apply to such activities regardless of these Terms.
Any dispute arising from these Terms or use of Services shall be resolved through binding arbitration administered in Singapore in accordance with Singapore arbitration rules. Both parties agree to attempt good faith negotiation before pursuing formal dispute resolution.
For US-based regulatory claims (including TCPA violations), the applicable US jurisdiction and law shall govern such specific claims, notwithstanding the general governing law provision above.
DMC Copyright Compliance
If you believe content on our Services infringes your copyright, please send a notice to our designated agent at [email protected] with:
- Identification of the copyrighted work
- Identification of the infringing material
- Your contact information
- A statement of good faith belief that use is unauthorized
- A statement under penalty of perjury that the information is accurate
- Your physical or electronic signature
Counter-notices may be sent to the same address if you believe content was wrongly removed.
Miscellaneous
This Agreement shall be binding upon Leadtoinstall and our assigns, successors, and legal representatives. You may not assign these Terms without our written consent. We may freely assign these Terms to any affiliated entity or subsidiary.
If any provision of this agreement is unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
Contact Information
Murako Group Pte Ltd (Doing Business As Leadtoinstall.com)
Email: [email protected]
Address: 22 Sin Ming Ln, Singapore 573969
UEN: 202415051W
By using Leadtoinstall.com Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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